Privacy Policy

Last updated: August 2025

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1. Introduction

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At ProFastSecure, we respect your privacy and are committed to protecting the personal information you share with us when you use our website (the “Site”). This policy explains what data we collect, why we collect it, and how it is used and protected.

By using our Site, you agree to the practices described in this Privacy Policy.

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2. The Information We Collect

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We only collect the information necessary for the operation of our services:

• Contact Form: name, email, company, and message.

• ChatBot: information you voluntarily enter during a conversation with the virtual assistant.

• Minimal technical data: partially anonymized IP address, usage information (via Wix and technical cookies).

• We do not collect any payment information, bank details, or offer online appointment booking.

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3. Why we collect this information

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The information collected is used solely to:

 

• Respond to your requests submitted via the form or chatbot.

• Improve the website's functionality and ensure its security.

• Generate anonymous usage statistics (e.g., via Wix Analytics).

• We do not sell or rent your data to third parties.

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4. Information Sharing

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Your information may be processed by our technical service providers (Wix hosting and related services). It is never shared for commercial or advertising purposes.

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5. Cookies

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Our site uses technical and analytical cookies provided by Wix to ensure its proper functioning and to analyze usage anonymously. You can manage cookies through your browser settings.

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6. Security and Storage

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Our services are hosted by Wix, which stores your data on secure servers behind a firewall and accessible via HTTPS.

Despite these measures, no system is completely risk-free, and we encourage you to avoid submitting sensitive information via the form or chatbot.

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7. Your Rights

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In accordance with applicable laws (Quebec's Bill 25, EU GDPR):

You may request access to, rectification of, or erasure of your personal information.

You may object to the use of your data or request a restriction of processing.

To exercise your rights, please contact us.

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8. Changes

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We may update this privacy policy. The most recent version will always be available on our website. In the event of a significant change, a notice will be posted.